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Category: Business News and Blog

  • Customer Satisfaction: a satisfied customer is a returning customer

    Customer Satisfaction: a satisfied customer is a returning customer

    While there are hundreds of strategies to improve customer satisfaction, they are not always applied. However, a satisfied customer is a customer who returns and who passively contributes to the increase in revenue and profits of a company without budgetary expenditure to acquire new customers.

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  • Answering to Customer Complaints in a Business with Examples of Replies

    Answering to Customer Complaints in a Business with Examples of Replies

    Tips for Answering to Customer Complaints With the development of new technologies, companies regularly receive complaints from customers on the various communication channels. Find out our tips for answering to customer complaints. And when a customer complains, it is usually due to a bad experience when placing an order, insufficient satisfaction with a purchased product……

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  • Microeconomic and Macroeconomic in Business Applications

    Microeconomic and Macroeconomic in Business Applications

    Microeconomic and Macroeconomic What are the differences between microeconomic and macroeconomics ? Microeconomics focuses on the observation and analysis of small-scale interactions (supply and demand, price determination, etc.), macroeconomics studies the economy at the national or international level. The object of microeconomics in the current sense is the study of economic agents: the consumer, the…

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  • ChatGPT the Chatbot With a Million Users that Impresses the Web

    ChatGPT the Chatbot With a Million Users that Impresses the Web

    ChatGPT the Chatbot Thanks to artificial intelligence, ChatGPT is able to produce human-like texts and simulate believable conversations. The tool has exceeded one million users. A real tidal wave! Currently in the testing phase, ChatGPT, the artificial intelligence-based conversational robot (chatbot), developed by OpenAI, has gone viral by surpassing one million users since it was…

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  • List of Business Analysis Techniques | Analysis, Examples, Why? How to do it?

    List of Business Analysis Techniques | Analysis, Examples, Why? How to do it?

    Business analysis techniques: PESTLE, Heptalysis, STEER, MOST, SWOT, CATWOE, De Bono’s Six Thinking Hats, Five whys, MoSCoW, VPEC-T, SCRS, Business Analysis Canvas, Business Process Analysis

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  • Creativity Techniques to Find a Business Idea

    Creativity Techniques to Find a Business Idea

    Creativity techniques to find a business idea Any business creator has the ability to generate new ideas as long as he leaves the usual framework of his references. Creativity techniques to find a business idea, this is an existing or accepted norms, habits, established rules, rationality represent significant brakes on creativity. Some so-called “creativity” techniques…

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  • Find Your Business Idea | How to find them?

    Find Your Business Idea | How to find them?

    Find Your Business Idea You don’t have a business idea but you really want to start? These few pieces of information can help you find your business idea. Remember: “A pessimist sees the difficulty in every opportunity, an optimist sees the opportunity in every difficulty”. (Winston Churchill) The most important thing to remember is that,…

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  • Business Pitch | Example of a powerful sales presentation and argument

    Business Pitch | Example of a powerful sales presentation and argument

    Business Pitch for Sales Presentation Sell a new product, promote a new service, convince an investor to buy your idea…To achieve these key objectives, it is essential to prepare a good business pitch. In this article, learn how to create an effective sales pitch, the different techniques and types of pitch, as well as some…

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AB Consulting: Elevate Your Business with Tailored Growth Strategies

Maximize your business potential with AB Consulting’s customized solutions in organizational development, stakeholder management, and leadership development. Achieve sustainable growth and excellence with strategies designed for your unique challenges.

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